Privacy Policy
Privacy Policy
At Nostalgic Lab, we value your privacy. We ensure that your personal information is stored securely and only used for the purposes you’ve entrusted to us. This privacy policy explains how we handle your data, what we use it for, and what rights you have as a customer.
What Information Do We Collect?
When you place an order or contact us, we only collect the data necessary to process your order and provide you with the best possible service. This includes:
Personal details: such as your name, address, phone number, and email address.
Order details: such as the products you purchased, order number, and billing information.
Payment details: these are securely processed by our payment partners and are not stored by us.
How Do We Use Your Data?
Your information is used solely for:
Processing and delivering your order.
Informing you about the status of your order via email or phone.
Providing customer service and responding to your questions.
(Optional) Sending newsletters and promotions, only if you have explicitly given consent.
Who Do We Share Your Data With?
We only share your data with third parties necessary to perform our services, such as:
Logistics partners: to deliver your order.
Payment providers: to securely process your payment.
These parties handle your data in accordance with strict security standards and only for the purpose of fulfilling their role. Your information is never sold or shared with other third parties for commercial purposes.
How Do We Protect Your Data?
We take the protection of your data very seriously. To ensure your personal information is secure:
We use secure servers and SSL encryption (Secure Socket Layer) to transmit information safely.
We work exclusively with trusted partners who uphold the same high standards of data protection.
How Long Do We Retain Your Data?
We retain your personal information only as long as necessary to provide our services or as required by law.
Order and billing data are stored for the legally required period of 7 years for administrative purposes.
Marketing data is retained as long as you give consent and can be deleted at any time upon request.
Your Rights
You have the right to:
Request access to the data we hold about you.
Request correction or deletion of your data.
Withdraw consent for data use (e.g., for newsletters).
File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we are mishandling your data.
To exercise these rights, please contact us at info@nostalgiclab.com.
Cookies
To enhance your experience on our website, we use cookies. These help make our site more user-friendly and personalize your shopping experience. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be published on our website. We encourage you to review this policy regularly to stay informed about how we protect your data.
If you have any questions or concerns about this privacy policy, please contact us at info@nostalgiclab.com. We’ll be happy to assist you.
