Delivery usually takes 5 to 8 working days. As soon as your order has been shipped, you will receive a confirmation with a Track & Trace link to follow your package.

Yes, you will always receive a Track & Trace link once your order has been shipped. For deliveries within the Netherlands, we use PostNL, and for Belgium, we ship via Bpost.

During busy periods, delivery may be slightly delayed. Of course, we do everything we can to deliver within the stated delivery time. During this period, keep a close eye on your Track & Trace for the most up-to-date status of your order.

Once you’ve received a shipping confirmation, your package is indeed on its way. It may take some time before the Track & Trace information becomes visible, as it only updates after the package has been scanned at the sorting center.

Returns are possible. Please contact us at support@nostalgiclab.com to request a return form. We’ll be happy to assist you with the return instructions.

Yes, you can return or exchange an item within the legal return period. Please contact us at support@nostalgiclab.com, and we’ll assist you with the correct instructions.

Want to return something? First, contact us at support@nostalgiclab.com to request a return form. Return shipping is at your own expense and must include a Track & Trace code. Once we’ve received your return in good condition, we’ll refund the purchase amount to your account within 14 days.

Once we have received your return in good condition, the amount will be refunded to your account within 14 days. You will automatically receive a confirmation by email.

In that case, please contact us as soon as possible at support@nostalgiclab.com. Include your order number and attach clear photos or videos of the product and the packaging. This helps us resolve the issue quickly and carefully for you.

You can contact us through the contact form on our website or by emailing us directly at support@nostalgiclab.com. We’ll be happy to help!

Yes, it is safe to order from Nostalgic Lab. We use secure payment methods and handle your details with care. If you have any concerns, you can contact us through our support email and we’ll be glad to assist.

We are currently fully focused on our online webshop. A physical store is definitely on our wish list for the future, but for now, you can find us exclusively online.